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We are always happy to answer any questions you may have on our site. We are here to help you find the right gemstone for your needs. We've asked some of them below so you can get an idea of what questions are asked most frequently.

What are crystals? 

Crystals are solid materials formed beneath the earth composed of atoms in orderly repeating patterns. They acquire unique vibrational energies from years of mineral formation.

Are your crystals ethically sourced? 

All our crystals are ethically sourced. We at London Gemstore pride ourselves in buying directly from legitimate suppliers and manufacturers. This way we completely understand the process they took in acquiring their crystals and stores.  

Are your crystals genuine? 

All our crystals and crystal products are natural and genuine. We take great importance in providing natural crystals to give you the healing and energy you need. 
We try to provide as much information to our crystals but feel free to contact us if you have any queries.

What’s the difference between crystals, minerals, rocks, and gems? 

Mineral is a solid made by the natural activities of the Earth composed of elements in a regular, specific pattern. A crystal is formed when blocks of minerals are stacked on top of another in a repeating pattern forming a three dimensional object with flat faces. On the other hand, rock is a solid made of different mineral grains in no particular pattern. Lastly, a gem is a mineral or stone that has been cut, ground, and polished to a specific shape to enhance their beauty.

How do crystals work? 

Crystals have high vibrational energies that can work with the body’s own energy field. The high vibrations of the crystal can dial up your own energy field or it can cleanse your aura from blockages bringing your chakras in alignment.

What is crystal healing? 

Since the beginning of time people have used crystals for healing. Crystal healing is an alternative medical technique using crystals worn or positioned in the body or placed under your pillow or near you to ward off negative energies. 
Check out our crystals and learn how they can help with your physical ailments, work as an emotional and psychological support, and encourage spiritual growth.

Do I need to program to crystal before I use them?

Programming their crystal gives them the power they need to change your energy. The best time to program your crystal is after cleansing them. Here’s a step-by-step on how to program your crystals:
  1. Hold the crystal in your left hand
  2. Stand outside or across a window
  3. Say your mantra loud
  4. Focus on your intention to program the crystal to a specific use
  5. Once you’ve envisioned the crystal’s purpose, say aloud “I dedicate this crystal for [intention]”
  6. Keep your crystal near you to receive its energy

When should I cleanse my crystals? 

We suggest to cleanse a new crystal before you use them, to remove residual energy from its first source. It is good practice cleanse your crystals religiously, at least once a month, especially if you’re doing heavy healing to restore their energy.

How do I cleanse crystals? 

Moon bath: Line up your crystals where the moon light’s hit them. Use the full moon to release energy and the new moon to absorb energy growth. 

Eclipse: Clear stagnant energy with lunar and solar eclipse to recharge with a whole new energy. Line them up your window where the light will hit them. Make sure that crystals charged under solar eclipse aren’t light sensitive. 

Salt water: This method helps rid the crystal of unwanted energy. Leave the crystal in salt water overnight but make sure they’re safe under salt water first! 

Smudging: Sage is the most popular herb to use and works perfectly for purification. When smudging your crystals, do it outdoors to ensure that negative energy diffuse somewhere else. 

Singing bowl: Using sound to cleanse your crystal is fast and effective. Place your crystal beside the singing bowl and strike your mallet clockwise around the singing bowl to perpetuate a ringing sound. 

Burial: Burying your crystal under the soil re-grounds and drives negative energy away. Leave them for 24 hours and for not more than three days under the soil.  

How do I store crystals? 

They can be individually kept in pouches or containers to avoid chipping and other physical damages to crystals. Storing them in natural fabrics or handwoven clothes is excellent for resting crystals and protecting them from outside auras and energies. The best material to keep them in is in a wooden box.

Crystals unsafe in water?

Avoid ion ores and crystals that contains copper such as Pyrite as they can rust in water. Furthermore, crystals ending in “ite” are generally unsafe in water because they are usually softer on the Mohs hardness scale. 
Here are some of the crystals which are not safe to be cleansed or used in water:
  • Amazonite
  • Angelite
  • Azurite
  • Garnet
  • Hematite
  • Labradorite
  • Lapis lazuli
  • Malachite
  • Pyrite
  • Tiger’s eye
  • Unakite
  • Fluorite
  • Kyanite
  • Selenite
  • Apatite
  • Calcite
  • Lepidolite
  • Aquamarine
  • Kunzite
  • Black tourmaline
  • Moonstone
If you’re unsure about their safety, better to do research or message us to get more information!

Crystals unsafe under sunlight?

Use the crystal’s transparency to determine if they should not be used under the sun. Most crystals that are transparent to semi-transparent should not be exposed to sunlight as they are exposed to fading. 
Here are some of the crystals which are not safe to be cleansed or used under the sun:
  • Amethyst
  • Citrine
  • Ametrine
  • Rose quartz
  • Aquamarine
  • Smoky quartz
  • Fluorite
  • Opal
  • Apatite
  • Aventurine
  • Calcite
  • Unakite
  • All quartz stones
If you’re unsure about their safety, better to do research or message us to get more information!